Orders for parts received before 14:00 will be sent out the same day wherever possible, subject to availability. Orders received after this time are likely to be sent out the next working day. (Excluding weekends and bank holidays).
Made to measure orders will be dispatched once the goods have been made, which can take up to six working days.
CHECKOUT DELIVERY OPTIONS -
You can choose which delivery option you would like at the checkout, however as we sell many different items of varying size and weight, both stock and made to measure items, there are some restrictions on the options as follow -
Option 1 - POSTAL SERVICES -
Postal Service options cannot be selected for blind rails or complete blinds
Next Day Delivery - Next Day delivery fulfilled by DX. Arrives on the next working day. (Excluding bank holidays and Weekends)
Royal Mail 48 Tracked - Tracked delivery option available to all of the UK. Free for orders of goods over £5.00 value. Delivery is usually 3-5 working days (equivalent to Second Class Post).
Royal Mail 24 Tracked - Tracked delivery option the equivalent of First Class post (not guaranteed)
NB Royal Mail 24 and Royal Mail 48 are the service names given by Royal Mail, they are NOT guaranteed to deliver within 24 or 48 hours, these are equivalent to 1st and 2nd class services.
Items over 90cm (when packed) cannot be sent by Royal Mail and are classed as Oversized Deliveries
Option 2 - Oversized Delivery, Headrails or Complete Blinds to mainland England, Wales and Lowlands of Scotland, this costs £9.75 and is by next day carrier, however as all rails and complete blinds are made to measure they will only be despatched once they have been made, we do not offer sameday despatch for made to measure items. This is the delivery option that MUST be selected if rails or complete blinds are ordered, if you live outside the specified area please contact us for a delivery quote before ordering.
All blind parts (not slats, rails & complete blinds)
These are normally posted out the same working day or next working day depending on when your order & payment are received. We do not post on weekends or Bank Holidays.
All parts sent by courier are sent by next day service to mainland England, Wales and Lowlands of Scotland. Other places will take longer. No deliveries on Saturdays or Bank holidays.
MADE TO MEASURE items including slats, rails & complete blinds
These take up to 6 working days to be sent out. If you are in a hurry, please contact us by email or phone. These are sent out by post or courier depending on weight.
How to measure for Replacement Fabric Slats
If you have slats with a hanger that slides into a sewn or glued top pocket then the best way to measure is as follows - simply take one slat down, lie it flat, and measure from one end of the fabric to the other, this is the EXACT SLAT LENGTH
BUT, if you have the 2 part DIY type hanger, where the fabric is folded over what looks like a lollipop stick, which then slides into the main part of the hanger, please could you let us know the overall size of the window - from the lintel or top edge of the rail down to the floor (or doormat). Tell us you have given the WINDOW SIZE, we can then work out the correct length for the best fit for you.
NB unless you specify otherwise we will always assume that the measurement you have given is the EXACT SLAT LENGTH required, and will make the slats this exact length.